At Heather Alarcon Agency ("Company," "we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us via SMS or other means.
1. Information We Collect
We may collect personal information such as:
Name, email address, phone number
Address and zip code
Insurance-related data
Communication preferences
We may also automatically collect certain technical data, such as IP address, browser type, and cookies.
2. How We Use Your Information
We may use your information to:
Provide insurance quotes and services
Schedule appointments or follow-ups
Send updates, offers, or promotions (only with consent)
Comply with legal and regulatory obligations
3. SMS Consent and Use
By providing your phone number and opting in, you consent to receive SMS messages related to:
Appointment reminders
Follow-ups and inquiries
Policy information and updates
Promotions or offers (if you opted in)
📌 We will never share your SMS opt-in or phone number with third parties or affiliates for marketing purposes.
4. Sharing Your Information
We do not sell or share your personal information for marketing. We may share it only:
With service providers (e.g., insurance carriers) to fulfill services
If required by law or to protect rights and safety
5. Your Rights
You have the right to:
Access, update, or delete your personal info
Opt out of SMS or email communications at any time
Request details about how your data is used
To exercise your rights, email us at [Insert your email].
6. Data Security
We implement industry-standard security practices to protect your data. However, no system is 100% secure.
7. Changes to This Policy
We may update this Privacy Policy. The latest version will always be posted on this page.